Corporations and Businesses

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Today’s corporations and businesses have similar problems compared to current government systems. Often the customer doesn't have any choices and high-power executives amass wealth, while providing over-priced products and services that lack features that customers want. The term ‘product’ here also includes services (anything that a customer pays for). If the table below mentions ‘product’ it also implies ‘services’.


Operation of Corporations and Businesses
Current Proposed
Very few people are involved in decision making for any aspect of the operations, such as product design and compensation. Any civilian, customer or employee can choose to be involved in decision making.
Product lacks features that customers want but company does not care. Products has all the features that people want.
Some products malfunction due to unreliable design but nothing is done about it. Problems with products are investigated quickly and corrective measures are taken for existing and new products.
When an organization grows big or powerful enough and people start depending on it to meet their needs, the organization starts exploiting their customers, showing predatory behaviors and holding them hostage by increasing prices, providing sub-standard products/services and attempting to subdue competitors. The reason again is that profits have a higher priority than customer satisfaction. The growth of the company has no detrimental effect on customer satisfaction or their ability to produce high-quality products.
A few individuals at the top amass wealth. There is no need of high-paid high-level executives. Customers and employees are directly involved in high-level decision making.
Product can be cheaper but the true cost of the product is kept secret from the customer. True cost is known to the customer. Customer price is continuously adjusted to be as low as possible.
No one cares about customer feedback. There is a strong connection between the customer and the product. Feedback is easy to transfer from customer to the product designers and is a crucial part of product/service development and improvement.
Lack of transparency and accountability. There is full accountability and transparency.
The primary objective of the corporation is profit and primary objective of employees is to preserve their jobs. The primary motive of the corporation and of any employee is customer satisfaction. Consumers should win since they’re the ones paying for the product.
Incompetent people often end up in positions of power and influence. Knowledge and competency determines who has control over what happens. There are no ‘protected’ positions of power at any level.
A lot of money is spent on advertising in different media. False advertising is common. Advertising is not necessary. Other less intrusive alternatives exist to inform the customer of the product. False advertising has no purpose. The customer is fully informed of all details about the product.
Product recyclability is not a priority. Product recyclability has a high priority. Product design is adjusted for maximum reuse and recyclability.
Excess profits help people become more rich. Excess profits help reduce product cost, develop new products and improve business operations.
Business is created and initially financed by people who later take away large portions of company profits that they didn’t work for. Business is created and financed by the consumers. Some of this already happens to some extent on websites like KickStarter. People who take initiative and create businesses can be compensated in alternate ways which are still rewarding.

So we can see the great need for a different way of doing things for both government systems and for corporations. There are many ways in which the above goals can be achieved and there are many stages of success. We can either have new kinds of businesses or we can change the way existing businesses work. There may never be an ideal situation but improvements can always be made.